Shipping & Returns

Standard delivery to UK mainland is £2.99*.
Orders over £25 are shipped free*.
Stock orders are shipped same day (when ordered before 3pm) Monday, Tuesday, Thursday or Friday (excluding public holidays) or next working day.

Typically please allow 5 working days for delivery. Please get in contact if you haven’t received your goods within 2 weeks.

Typically we use Royal Mail 48 hour shipping. Though for some items we may use a tracked courier.

For other locations please contact us for a quotation.

Stock

Items will be marked as in stock, if an item is in stock shipping times will be around 5 working days.

If an item is marked as BACKORDER this may take 2-3 weeks to be supplied, but we will get the goods to you as soon as possible.

Product Returns

We undertake to reimburse you for any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us through our designated “contact us” page.

We also undertake to exchange any undamaged product purchased from us so long as it is returned unused and with proof of purchase within Fourteen (14) days of purchase or a full refund if the item is no longer available. If undamaged goods are returned to us for exchange, we do not refund any packing and postage charges. Return of undamaged goods for exchange is entirely at your cost and risk.

If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse your credit card for the amount initially debited for the purchase including packaging and postage charges.

*we reserve the right to change this for outsized items or items shipped to remote regions! If this is the case we will contact you to discuss further.

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